Special Events Coordinator

Arts NC State Special Events Coordinator
The Special Events Coordinator will report to the Associate Dean, University College & Executive Director of Arts NC State. They support special events across Arts NC State units, assist Ticket Central with data analysis and ticketing, and coordinate a range of event types including exhibitions, performances, conferences, and community outreach.

Responsibilities

Coordinate special events for NC State LIVE, University Theatre, the Gregg Museum of Art & Design, the Crafts Center, the Friends of Arts NC State Board, and ANCS Central Office.
Provide support to Ticket Central by assisting with audience data collection and analysis, and ticketing for special events.
Identify staffing needs for special events and design effective calendars and workflows.
Hire and train student employees to support special events.
Create an accessible, safe, and welcoming environment for all patrons, artists, and guests.
Uphold Arts NC State operational guidelines and mission while remaining responsive to the specific needs of each event and community partner.
Create and maintain special event coordination training guides, policies, and procedural documents.
Serve as the primary liaison between Arts NC State units and central office for all special event–related communication and support.
Manage Americans with Disabilities Act (ADA) requests during events, ensuring accessible pathways and venue accommodations.
Ensure public areas are event‑ready by monitoring cleanliness, preparation, and presentation of event spaces.
Resolve attendee concerns courteously and effectively.
Prepare and share accurate event manager reports, including attendance numbers, injury/accident reports, and notable event data.
Attend meetings with Arts NC State units to ensure close coordination between units and special event planning.
Attend non-revenue generating sporting events for free.

Work Schedule
Monday – Friday; 20 to 40 hours/week; 9 am – 5 pm with occasional evenings and weekends required. Hybrid remote work possible as programming allows.

Qualifications

Excellent communication and relationship‑building skills.
Experience working with teams.
Ability to work non‑traditional hours, including evenings and weekends.
Excellent customer service, interpersonal communication, and organizational skills.
Proficiency with a computer and various software applications, including Excel.
Ability to learn new technology and software quickly.
Ability to work independently with minimal supervision, display discretion and sound judgment, and meet deadlines.
Ability to perform data collection and analysis.
Ability to develop shared systems and effective workflows to support cross‑unit collaboration.
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.

Preferred

Experience managing events in a higher education environment.
Experience managing arts events.
Box office or ticketing experience.
Experience with project management software.

Equal Opportunity Employment
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, or veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring accommodations in the application and interview process are welcome to contact the Office of Equal Opportunity.

NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.