Job Title: Program Coordinator (Event Operations)
Location-Type: Onsite/Hybrid in San Francisco
Start Date Is: ASAP
Duration: Contract
Compensation Range: Up to $85/hr W2
Benefits: Eligible for Health, Dental, Vision, 401K
Not eligible for Visa sponsorship
Job Description:
Support and manage end-to-end operations for an in-person technical onboarding program, ensuring seamless execution and an exceptional participant experience.
Day-to-Day Responsibilities:
• Coordinate onsite cohort events including room setup, AV checks, catering, and materials prep
• Manage event timelines, breakout sessions, and participant engagement activities
• Maintain cohort roster, track attendance, and assign participants to sessions
• Own all participant communications including emails, calendar invites, and Slack coordination
• Distribute surveys, compile feedback, and track program performance metrics (e.g., NPS)
• Schedule and coordinate speakers, ensuring timely delivery of materials
• Maintain and update program documentation including run-of-show and playbooks
• Manage program calendar, resolve scheduling conflicts, and maintain project tracking tools
• Troubleshoot issues in real-time and ensure smooth event execution
Requirements:
Must-Haves:
• 2-5+ years of experience in program coordination, event operations, L&D operations, or similar
• Experience managing recurring in-person events with 20+ participants
• Ability to work onsite for events and additional in-office days as needed
• Strong ability to operate independently with a remote manager
• Exceptional organizational skills and attention to detail
• Experience with project management tools such as Asana or similar
• Proven ability to manage participant communications end-to-end
• Strong stakeholder management skills, including working with senior contributors
Nice-to-Haves:
• Background in tech, SaaS, or startup environments
• Experience supporting technical audiences or onboarding programs
• Event marketing experience
• Familiarity with NPS or feedback-driven program improvement
• Experience building or maintaining operational playbooks or SOPs
• Experience with Slack-based communication or community management
Create a free account to keep reading — and to apply.
Create My Free AccountYou're just 60 seconds away from your new Creativeloft account.
New Event Planning jobs in San Francisco, sent to your inbox.
Email Me New Jobs