Venue Concierge role supporting guest experience, event coordination, and administrative operations at a destination farm venue. The core purpose of this role is to ensure our guests feel genuinely cared for. Guide prospective guests through pricing, availability, and event formatsMaintain accurate client records, timelines, and communication across internal systemsCoordinate private events from first contact through menu development and event designRespond to guest questions and support leadership with administrative projectsCoordinate internal handoffs to support smooth, well-prepared venue support A genuine enthusiasm for delivering outstanding guest experiencesComfortable working in cloud-based systems to manage communication, documentation, spreadsheets, and CRM records; experience with Google Workspace preferredDocument creation using Canva, Adobe, or similar software experience preferredHighly organized and detail-oriented with strong written and verbal communication skillsManage daily priorities using schedules and timelines to support clear communicationFlag issues early and work with the team to find practical solutionsOperate with independence and initiative in a highly collaborative environment Your resume, including 3 professional referencesA brief cover letter sharing why this role at The Kitchen at Middleground Farms feels like a great fit for you We’re seeking someone who feels aligned with our way of working, both personally and professionally, and who finds purpose in thoughtful hospitality, clear communication, and care for the details that make guests feel truly considered.
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