Associate Attendee Data Manager; event registration - Cvent

This role involves maintaining accurate attendee data, collaborating with event stakeholders, and providing database management to ensure consistency and accuracy. The Associate Attendee Data Manager will assist in the development, testing, and management of event communications and online registration, as well as supporting attendees throughout the registration process. This role also manages room blocks, activity scheduling and onsite execution support including post-event attendee reporting.Location: Remote but must reside in Miami FL.Domestic and/or international travel may be required with this role. Required travel 20-40%.Your ContributionsWorking with event planners on overall registration management for a high volume in-person, hybrid and virtual corporate eventsDatabase management to ensure consistency of information, accurate data, inputting when required, generating lists and analysis upon requestAssist in the development, editing, testing and management of online registration and event communications such as save-the-dates, invitations, reminders, confirmations, surveys, etc.Assist attendees and stakeholders with any questions regarding registrationDiligent handling of confidential invitee data, ensuring information is consistent and accurate and following compliance guidelines of handling sensitive informationGenerating attendee, rooming and activity lists upon requestManage room blocks and coordinate with hotels, when applicableManage and coordinate ground transportation with clients and transportation companies as neededResponding to all client email within agreed upon SLAsAssist event planners in contacting attendees for required information, gift sizes, contact information, transportation details, overnight accommodation requirements, data points etc.Printing name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where neededPacking, ordering and shipping event supplies – maintain a shipping grid and track deliveriesSupport event project managers on overall program logistics, production and implementation, when applicableManage post-event attendee reportingPre-event and day-of support during execution of events/conferences; travel and on-site management for in-person meetings as neededWhat We Are Looking For 2-4 years of experience in Attendee Data Management and Event Technology including entry level meeting planning and coordinationStrong working knowledge of Cvent is requiredProficient with Microsoft Office – specifically with Excel (comfortable with VLOOKUP function) and Power Point Experience with virtual meeting and event platforms such as Intrado, Global Meet / TalkPoint, Zoom, Web Ex, Spot Me, Concise Chime or other virtual meeting and event platformsPrior experience with other event platforms such as Star Cite, Eventbrite, etouches or other registration website platforms is preferredAble to manage multiple projects simultaneouslyStrong written and oral communication skills at all levelsIndustry knowledge of new suppliers, services, and best practicesClient centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work stylesMotivated, self-starter, ability to take direction and work independently; ability to think innovativelyFlexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events and/or troubleshoot remotelyBenefitsMedical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)401 (k)Five Flexible Spending Accounts OptionsGenerous Paid Time Off AllowanceEmployee Assistance Program (EAP)Life, Disability & Pet CoveragesWellness StipendMobile Phone AllowanceComplimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & moreAura Identity Theft…