Banquet House Attendant

Overview
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**Opportunity:  Banquet House Attendant**

Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.

**Potential Career Path**

Banquet Server – Banquet Captain – Banquet Manager

**Essential Job Functions**

* Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
* Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
* Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
* Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
* Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel.
* Handle guest complaints personally or if necessary seek assistance from supervisor.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Perform other duties as requested by management.

**Position Requirements**

* High School diploma or equivalent preferred.
* Previous banquet set up or customer service experience preferred.

**HHM Hotels Benefits and Perks**

* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Daily Pay
* Free Basic Life Insurance
* 24/7 access to TELUS Health, a confidential work-life resource.
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program

**Work Environment and Context**

* Work schedule varies and will include working on alternate shifts, holidays and weekends.
* Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.

**What We Believe**

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It