Catering & Events Manager

The Ritual Coffee Catering Manager is the organized, flexible, and enthusiastic person that ensures our catering events run smoothly and fulfill the mission of Ritual’s Catering & Events department – to provide people with the best coffee experience they’ve ever had, in new and unusual settings, without the benefit of the infrastructure of a cafe. The Catering Manager will work independently at assigned events to manage operations, work as a barista, and act as the primary point-person for clients and employees on-site. As our Catering Manager you do not need to know our exact systems before you start, but you need to be a strategic thinker and committed to the big picture growth and success of our catering department, your co-workers across departments, and the company as a whole. Collaborate with the Retail Operations Manager to support and grow Ritual’s Catering program • Contribute to the overall culture and business growth using our Culture Guide as a tool for self-reflection and an ongoing commitment to self-growth, the growth in others, and the growth of the company • Contribute to the overall culture and business growth by participating in or leading improvement committees and projects when needed • Collaborate with appropriate departments and outside vendors to ensure that Ritual catering has what it needs, including coffee, paper goods, and milk and that we are keeping track of costs • Collaborate with Cafe Managers on scheduling, making efforts to maintain the staffing levels of the cafes while also staffing for events • Have consistent and reliable onsite attendance at the cafe/ office.