Celebration of Life Event Manager

Our associates celebrate lives. We celebrate our associates.

This position offers the opportunity to help families and friends through one of the most difficult times in their lives. This Event Manager role is responsible for creating and coordinating Celebration of Life personalized services designed to create a meaningful remembrance that reflects the life and passions of the families' loved ones. This includes special room offerings, decorating styles, food and mementos.

JOB RESPONSIBILITIES

Event Planning Framework

Work with locations' leaders and funeral directors to establish and maintain personalized sample vignettes for displayTravel to locations and provide ongoing event planning and implementation education to staff to ensure celebrations result in anticipated outcomesEstablish and maintain locations' event related inventories such as linens, runners, overlays, utility kits and craft suppliesBuild trusting relationships with location staff to ensure events are set up timely and fully staffed throughout eventsIdentify, establish and maintain local and online vendor lists to accommodate personalized service needsEstablish corporate purchasing card, maintain expense tracking in the company's information system and code receipts according to policies and guidelinesMonthly submit revenue and expenditure reporting to market leadershipEstablish annual revenue goals and expenditures with market leadershipEvent Management

Review all personalized order forms for celebration packagesAs needed, meet with families and funeral staff to determine venue site selections and personalized displaysMaintain a sense of empathy and support when communicating with familiesCoordinate and implement the Celebration of Life Personalization EventDetermine and obtain contents and items needed for servicesPurchase and adorn surprise keepsakes, etc. for each serviceRetrieve inventory displays and other items needed from storageEnsure staff scheduling for set up of events and breakdowns is in placeArrive and attend events as needed, adapting work schedule to accommodate dates and timesIn compliance with company policies and guidelines, ensure all pre and post forms and documentation are completed in a timely mannerAcknowledge staff for exemplary support and provide constructive, effective feedback for areas of improvement when neededThis is not intended to be an all-inclusive list of the essential functions or duties related to this jobMINIMUM Requirements

Education

High school diploma or equivalent requiredAssociate Degree in hospitality preferred but not requiredCertifications/Licenses

Valid state driver's license in good standingExperience

Five years hospitality or event planning work experience including customer service, souring, revenue and expenditure trackingTwo years funeral industry experience preferred but not requiredKnowledge, Skills and Abilities

Ongoing ability to create and design personalized specialized eventsLeadership and team qualitiesStrong work ethicAbility to adapt to fluctuating schedulesAbility to travelStrategic planning skillsOrganizational skills and attention to detailEffective and empathetic communication skillsIntermediate MS Office suite skillsWork CONDITIONS

Work Environment

Work indoors and outdoors during all seasons and weather conditionsLocal and/or multiple location traveling requiredComply with Field dress code policyWork Postures

Frequent, continuous periods of time standing, up 6 hours per daySitting continuously for many hours per day, up to 6 hours per dayClimbing stairs to access buildings frequentlyPhysical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageLifting up to 25 poundsFrequent walking, kneeling and reachingWork Hours

Frequent need to work beyond "standard" business hoursTravel within a region up to 50%Salary: $65,000

Benefits: MedicalDentalVisionFlexible Spending Accounts (health care and dependent care)Health Savings Account with Company ContributionSick LeaveShort-Term DisabilityLong-Term DisabilityLife InsuranceVoluntary Accidental Death or Dismemberment InsuranceDependent Life InsuranceSCI 401(k) Retirement Savings Plan with Company matchEmployee Assistance Program

Postal Code: 21211

Category (Portal Searching): Administration and Clerical

Job Location: US-MD - Baltimore

Skills:
Administrative Skills, Calculators, Communication Skills, Corporate Compliance, Corporate Policies, Customer Support/Service, Detail Oriented, Documentation, Driver's License, Employee Relations, Event Management, Expense Reports, Expense Tracking, Financial Analysis, High School Diploma, Information Technology & Information Systems, Internet Search, Leadership, Manual Dexterity, Market Share, Microsoft Office, Organizational Skills, Purchasing/Procurement, Revenue/Sales Reporting, Strategic Planning, Time Management, Willing to Travel

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Service Corporation International

We're more than North America's largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one's life.

Company Size:
10,000 employees or more

Industry:
Health Care and Social Assistance

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