Role Description
We’re looking for an Event Coordinator to join our team of seasoned professionals. What sets CTC apart is that we both sell and operate our programs, providing a consistent point of contact for our clients from start to finish. Event Coordinators will support the entire team to sell and operate multiple programs from the first call to the final bill. Programs range in scope from a single event or activity to a full multi-day program of events, transportation, tours, activities, and staffing, meaning each opportunity is unique and different.
Business Development
Represent CTC as the most fun, engaging and partnership-driven DMC at various industry networking events. Every time you step into an event, you’re wearing the CTC name badge with honor. These networking events may showcase a new vendor, focus on education/professional development, or be a targeted outing with clients. Multiple events per month are common and attending them is vital to personal growth and success in the company.
Develop and foster working relationships with clients, hotels and convention bureaus.
Business Development is really just doing your job so well that people will love you and want to work with you again.
Cold calling is not part of the role; you will not engage in it.
Event Management
Manage the entire program lifecycle, including opportunity discovery, site inspection, proposal design and creation, pre‑planning with client and vendors, onsite event execution, and final billing.
Leverage your knowledge of Chicago to recommend activities, restaurants, and table linens suited to each group's preferences.
Use provided tools to learn how to assemble and manage client budgets accurately and competitively.
Communicate promptly and attentively, ensuring responsiveness, helpfulness, timeliness, and detail orientation.
Maintain full proficiency in Microsoft Office, particularly Outlook, Excel, and PowerPoint.
Operate effectively in a fast‑paced environment, handling stress and celebrating successes as they arise.
Other
Work closely with the leadership team on non‑program related tasks; the office is collaborative and everyone pitches in.
Multiple dogs are present in the office; severe allergies may make this environment unsuitable.
Desired Skills & Experience
The ideal candidate will have a minimum of 1–3 years of direct event experience. A degree in Hospitality or Tourism is preferred. Key personal skills include:
Time Management
Confidence
Flexibility
Ambition
Social Acumen
Knowledge of Chicago as a meeting destination
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