Community Relations Coordinator/Event Planner

Community Relations Coordinator/Event Planner

We are pleased to recruit for a company whose corporate purpose is to create chemistry for a sustainable future and has been doing so for 150 years. Their portfolio ranges from chemicals, plastics, performance products and crop protection products to oil and gas. Their products and solutions contribute to conserving resources, ensuring nutrition and improving quality of life. Our client is expanding and seeking a Community Relations Coordinator/Event Planner in Houston, TX.

Community Relations & Employee Engagement team is seeking a customer-focused professional to support employee ticket distribution and engagement initiatives. This role is highly customer-facing and requires a positive, service-oriented attitude, strong listening skills, and clear verbal and written communication. The ideal candidate is dependable, detail-oriented, and comfortable managing daily employee interactions while accurately tracking ticket inventory and usage.

This position serves as a key point of contact for employees and internal partners, ensuring ticket requests are handled professionally, accurately, and on time. Although basic tracking and reporting are necessary, the main priority is to provide consistent, high-quality customer service.

Responsibilities:

· Customer Service & Ticket Distribution: Serve as a primary, customer-facing point of contact for employees regarding ticket availability, requests, distribution timelines, and usage guidelines.

· Communicate clearly and professionally with employees via email, phone, and in-person interactions, ensuring a positive and responsive experience.

· Distribute and track usage of Company’s Houston-area tickets, including but not limited to the Houston Livestock Show and Rodeo and Houston Astros events.

· Support distribution and tracking for region-specific tickets, including but not limited to the Colorado Rockies and Midland Rockhounds.

· Accurately document ticket assignments, confirmations, returns, and usage with strong attention to detail.

· Listen carefully to employee questions or concerns and respond appropriately, escalating issues when needed.

· Tracking & Administrative Support: Maintain accurate ticket logs and tracking spreadsheets using Excel or similar tools.

· Ensure timely updates to tracking records to support accountability and internal reporting.

· Assist with basic reporting related to ticket usage, employee participation, and inventory levels.

· Identify and communicate recurring questions, issues, or process gaps to support continuous improvement.

Requirements:

· Demonstrated customer service experience in a customer-facing role preferred.

· Basic proficiency in Excel, including data entry, simple tracking, and maintaining organized records.

· Proven reliability, punctuality, and ability to maintain consistent availability.

· Ability to manage multiple requests while maintaining accuracy and professionalism.

· Advanced Excel skills, such as pivot tables, formulas, or data validation.

· Basic data analytics experience, including trend tracking or simple reporting.

· Experience supporting metrics, dashboards, or engagement reporting in an administrative or customer-service environment.

Must have a valid driver’s license and current state required minimum vehicle insurance coverage to drive onto Client and Company property

Education: High School Diploma

Location: Houston, TX 77046

Pay Rate: The pay range for this position is $28.00 – 31.00 per hour; however, the pay offered may vary depending on job-related knowledge, skills, and experience. This pay information is being provided pursuant to applicable law and is based in part on market location.

Work Schedule: This is a full-time role requiring consistent availability Monday through Friday, 9am - 5:30pm. Not fully remote but can WFH Monday and Friday if needed. Tuesday, Wednesday and Thursday office from Greenway 5.
Additional evening or weekend availability may be required occasionally based on ticketing events.

Length of Assignment: Contract

For more information, please contact us at:

Job #: OXYJP00005261
Recruiter: Eddy Woodard
Email: [email protected]

Benefits:

Cenergy employees can enjoy the following robust benefits and resources:

Ongoing Training (RSO, Systems, Software Programs, OSHA Safety, JJ Keller, etc.)

Continuous Employment Development and Learning

Ongoing Advocacy, internal assets with HSE, Legal and HR teams and experts to aid in Employee Career Path and Advancement

401K

Aetna & Kaiser Group Medical Coverage

Dental Insurance Coverage

Vision Insurance Coverage

Basic Life Insurance & AD&D

Long Term Disability

Voluntary Short-Term Disability

Access to Health Joy

GAP Medical Coverage

Direct Deposit

Health Savings and Flexible Spending Accounts