This role will be responsible for planning, coordinating, and facilitating events within our stores to provide a stress-free, fun, and engaging experience for guests. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with clients of all ages and co-workers. They will also possess strong organizational skills, creativity, and problem-solving abilities. The primary responsibilities of this role include: • Coordinating multiple events at once, including children's birthday parties and other craft classes or events • Engaging with clients of all ages and creating an environment of fun and creativity • Demonstrating and instructing party participants in the completion of craft projects, performing face painting and other activities • Facilitating and implementing party add-ons such as goody bags, balloons, etc. to company standards • Communicating events with clients and store team members • Completing administrative tasks such as answering emails, making phone calls, and completing paperwork as needed • Adjusting plans and events based on client feedback and needs • Creating backup or emergency plans to be executed as needed • Ensuring client satisfaction for scheduled events
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