Director of Events

Strategize and implement an average of 1,000 private and club events exceeding $3 million in function revenue and event capacities of more than 600 participants.Leads the Event Planning team, providing constant coaching, feedback, and development to ensure Club standards are consistently met.Facilitate short and long-term planning for event operations with the Assistant General Manager to increase banquet sales and enhance member experience.Responsible for all hiring and training of the Event Planning team, including creating schedules, and new hire training materials, including “How To” documents, standard operating procedures, visual aids, personal binders, and general/relevant company information.Leads weekly Banquet Event Orders (BEO), Culinary, and monthly inter-department event meetings.Maintains annual Event Analysis Profit & Loss for all Club events and holiday functions.Collaborates with various departments to gather information including but not limited to labor costs, food costs, rental costs, and vendor costs.Maintains and submits department budget, revenue, and expenses as needed.Distributes certain departmental administrative tasks to the Event Planning Team.Manages the Club’s holiday décor spreadsheet to facilitate budgeting, reviewing, and placing orders for annual orders with multiple vendors.Liaison with IT on behalf of the EP Team to resolve technical problems with phones and computing resources and to purchase new equipment.Performs other duties as assigned. Assists members in planning a variety of private events and track prospective bookings.Partners with the EP Team in developing creative ideas for holidays and club events, with concepts, themes, and formats for events that engage members, increase event awareness, satisfy member needs, and grow revenue.Collaborate with the Assistant General Manager, Executive Chef, F&B Managers, and other team members to review the format and details of events.Leads the planning for the club’s most marquee and high-profile events, such as Club Ball, Member-Guest, Member-Member, and private weddings.Oversee event setup and breakdown; ensure all details are executed to the highest standard and according to member expectations.Actively participate in hands-on tasks required before, during, and after events—this includes assisting with room setup, décor, signage, and post-event cleanup.Lead pre-event briefings and manage event execution, ensuring smooth communication and service delivery among staff, vendors, and across all departments.Conduct event site inspections and maintain the aesthetics and readiness of event spaces.Prepares BEO sheets, along with diagrams for functions.Proactively communicates accurate, timely information to team members, leadership, and members regarding events.Greets members and guests by their name, attends functions to ensure member and guest satisfaction, and responds to member complaints with appropriate corrective action.Analyzes member feedback, comparable club data, and industry research to identify demographic trends and develop creative events accordingly.Keeps an accurate history file of each event.Partner with the Communications Team to design and coordinate communication and visual collateral to promote events to the membership, including but not limited to event flyers, event descriptions, menus, and event themes. Honest, respectful, empathetic, dedicated, strong work ethic, and a positive attitude.Demonstrated experience planning and executing a high volume of custom meetings and elaborate events upwards of $3 million in function revenue and 600+ event attendees.Demonstrated results in developing new and enticing events to continuously enhance the member experience.Proven ability to manage multiple events simultaneously with a high attention to detail.Must be able to handle a fast-paced, high-end, busy, and sophisticated environment.Willingness to be hands-on and flexible with a “no task is too small” attitude.Enthusiasm and patience are essential with the ability to effectively deal with stress and conflict.Excellent time-management skills.Strong communication skills are crucial in planning flawless and memorable events.Excellent interpersonal and organizational skills.Consistence in following up and following through with members and teammates is required.Detail oriented with excellent organizational skills.Highly motivated and must always want to make every member’s experience special.The desire to learn and improve daily.Passionate drive to be creative and informed with the latest industry trends.Proficient in event management software, Microsoft Office Suite, and layout design tools. Bachelor's degree in Hospitality, Event Management, or related field preferred.Minimum of 5 years’ experience in event planning required (experience in a private club preferred)Minimum of 3 years leading and developing a team of professionals is strongly preferredMust have experience creating and/or reviewing event contracts with multiple parties to include clients and vendors. We have a positive work environment with a dedicated, hardworking, and fun-spirited team and polite and respectful leadership.