Are you a seasoned professional in the world of private and public events? • Excellence is a lifelong pursuit and mastery is an illusion • The joy is in the daily work and pursuit of excellence, not in the final destination • A focus on continual improvement and doing our best 1st CUSTOMER • Treating every customer with the mindset that they are the business’s 1st ever customer • Treating customers with authenticity, kindness, warmth, care, friendliness; engaging, helpful and willing to offer a magical experience • Clean facilities • Being available to the customer and timely responses in any capacity • This mindset extends to our vendors, suppliers, partners, and especially our fellow employees • Never take the customer or employee for granted • 362 and 59:59+ We are open to our customers 362 days a year and we set an unwavering standard of serving our customers up till the last closing second 59:59+ and beyond if needed. • Provide exceptional customer service to clients. • Conduct the Journeyman Distillery Employee Ecosystem as per the process with every direct report.
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