Essential Duties and Responsibilities:
General Administrative dutiesMaintain and monitor the front officeAnswer telephone calls promptly and assist event attendees or walk ins with questions and concernsAssist with ticket sales for concerts and performances held at the facilityAssist Sales and Event Services team with paperwork as neededMaintains event files, mail, binders, and office supply inventoryAssists with cleaning, maintaining, setup/teardown pre/post events and be hands on during eventsAttention to detail and consistence of serviceUnderstand and complete tasksReport evidence of facility/maintenance repairs, damage or vandalismFollow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facilityMust adhere to company dress code which includes non-slip closed toe shoesMaintain safe, secure, and sanitary working conditionsBe personable, courteous and helpful to all guests/attendeesMaintain an effective working relationship with employees and others encountered through the course of employmentReport to work when scheduled, on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to CHECC dress codeMaintain good attendance and promptnessAll other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Flexible availability to work certain shifts, including nights, weekends and holidaysMust have sense of urgency and be able to respond quickly, resourcefully and problem solveAble to listen and follow instructions. Follow oral and written instructions and communicate effectively with others in both oral and written formAble to lift and move heavy objectsWork effectively under pressure and/or stringent schedule and produce accurate results in a fast-paced environmentAble to work independently, exercising judgment and initiativeCommon sense
Education and Experience:
High School diploma or GED1-2 years related experience and/or training or equivalent combination of education and experienceWorking knowledge of the principles of facility management, services and equipment for a similar facility
Computer Skills:
PC proficiency, including Word, Excel, Power Point, and other standard office equipment. As well as, have a basic understanding or willingness to learn booking software systems.
Certifications, Licenses, Registrations:
No certifications are requiredWillingness to obtain
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility.
May require extended periods of walking/standing on cement floorsMay require periods of sittingMay require feeling and reaching with hands and armsMay require some bending and stoopingAbility to work in both indoor and outdoor settings, generally not subject to adverse working conditionsMay require limited exposure to dust, grime, noise, fumes, wet floors etc., including weatherMay require irregular and/or extended hours, including weekends, evening, and holidays, determined by event schedule and/or department needs.
Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodations or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Legends Global may require an employee to perform duties outside his/her normal description. Legends Global is an Equal Opportunity / Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRAA Federal Contractor.
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