Event Assistant & Venue Concierge

This position has a main goal to remain available and visible during all events hosted at the 511 Palafox and Oyster Bay Boutique Hotel, answering any questions and responding to any client concerns in a friendly and professional manner. The role supports attendee experience and retention, helping them derive the best value from the event.

The Event Assistant will fulfill any other duties assigned by the senior leader or supervisor and will represent the 511 Palafox and Oyster Bay Boutique Hotel professionally, adhering to all company policies and standards of behavior.

Key Responsibilities

Meet group coordinator/client prior to functions, make introductions, and ensure that all arrangements are agreeable.
Read and analyze banquet event order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
Assist with washing dishes, polishing plates, and other cleaning/maintenance tasks to ensure smooth event execution.
Follow all company and safety and security policies and procedures.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Manage all pre‑event and post‑event checklists and file them accordingly.
Document any issues from event and report them to supervisor within a 24‑hour time frame.
Ensure that safety precautions are being taken.
Demonstrate exemplary hospitality while working with all clients and vendors throughout the event.
Perform routine security checks of all spaces on site.
Maintain all spaces throughout the event to ensure it is in the best possible shape for presentation.
Other duties as assigned.

Requirements

High level of integrity.
Strong customer service skills.
Ability to complete manual labor tasks.
Strong analytical skills.
Strong teamwork skills as well as the ability to work independently and self‑motivate.
Strong time management and organizational skills.
Strong presentation skills.
Ability to handle multiple tasks and prioritize goals.
Excellent communication skills, both oral and written.
Ability to attend company events of all types.
Ability to work in fast‑paced environment.
Ability to work flexible hours, including evenings, weekends, and holidays.

Education & Experience

High school diploma or GED is required.
Customer service experience required, preferably in hospitality.

Position Type/Expected Hours of Work
This is a regular, part‑time, non‑exempt position. Days and hours will vary to include evening and weekend work according to business needs.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Must be able to lift up to 30 pounds. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employment
The Bodacious Olive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.