Event Coordinator

The Events Coordinator will help with all aspects of planning and coordinating events under the direction of the Catering Sales Manager. Defines Systems to inspect areas following events for possible damages • Oversee banquet beverage records to control Beverage costs and manage the banquet beverage perpetual inventory • Schedules banquet setup and service staff to maintain service standards, while maximizing profits • Assists team in developing lasting relationships with groups to retain business and increase growth • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement • Applies knowledge of all laws, as they relate to an event During Events • Greet clients upon arrival and assist with load-in or any other needs and be their main contact • Communicate required floor plans, AV needs and other guest requests to operations manager, shift leads and staff and assist in execution when needed • Actively participates in the servicing of events as needed • Required to work events as client contact • Sets a positive example to the events team for guest relations • Interacts with guests to obtain feedback on product quality and service levels and adjust as needed • Strives to improve service performance Other • Reviews customer satisfaction survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction • Assisting catering sales manager with sales projects including working offsite promotional events • Participate in collaborating with new ideas with event setup/execution to continue to improve operations. • Must be comfortable working without supervision and open to feedback • Excellent verbal and written communication skills • Must be able to demonstrate a pleasant, friendly and accommodating demeanor • Proficiency with email and Microsoft office required • Experience with Triple Seat preferred or relative event software • Must have a flexible schedule to accommodate private event bookings