About the Role The Event Coordinator is responsible for providing administrative support to Account Managers or Directors. This role serves as a liaison between Sales and multiple departments within the organization, effectively communicating deliverables, updates, and supporting documentation in relation to events. Key Responsibilities • Serves as the administrative liaison between operations and sales • Acts as the client contact as instructed • Coordinates and schedules the calendar of assigned sales representatives • Maintains comprehensive knowledge of company inventory and pricing • Manages event order life cycle (contract creation, distribution, revisions, client communication, invoicing, etc.) • Coordinates and communicates with the Showroom Coordinator to schedule requested client showrooms • Works in close conjunction with Operational Departments to ensure event success • Creates, revises, and distributes written client contracts both externally and internally • Maintains standardized client files • Coordinates sub-rentals with approved vendors • Proactively resolves inventory conflicts as needed • Reviews and approves quality control discrepancies as requested • Responsible for client invoicing and collecting payments in accordance with company policies and procedures • Maintains consistent post-event follow-up including "Thank You" cards and gifts • Actively participates in production meetings providing clarification to upcoming events • Maintains comprehensive knowledge of event process flow (Order Stages) • Proactively prevents errors and solves problems in all areas of responsibility • Displays a high degree of confidentiality, professionalism, and emotional maturity at all times • Leads on-site event installations, strikes, venue walk-throughs, and showrooms as needed • Assists with special projects as directed • Supports one or more sales representatives
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