Event Coordinator

The SHOW Comes Alive At MGM Resorts International Provide a positive, empowering, and productive work environment through setting an example and consistency of daily work habits and standards Professionally represent the company, department, and staff during pre arrival site tours and meet and greets if requested Review, qualify, and respond to inquiries through all receiving channels and forward communication to specialist and/or appropriate departments as needed in a timely manner. Perform a variety of administrative tasks as requested Review contracts for accuracy Build and manage group blocks and passkey links Anticipates guest needs and/or engages guests to capture all possible up-sell and cross-sell opportunities and recommends appropriate solutions to the guest interaction to maximize these increased revenue opportunities Maintain knowledge of all property venues including room, restaurants, spa and entertainment information Work closely with Signature Events Group Director and Managers to ensure proper execution of inquiry delegation Build and maintain positive relationships with all touch point departments Facilitate internal and external communications of provided quotes and information with group leaders Meet the demands of a fast-paced environment by using good judgment and the ability to multitask. Provide excellent service with the Company’s core service standards and brand attributes Complete all duties in accordance with company standards and adhere to all company policies and legal requirements regarding safety, health, and welfare of guests, employees, and properties Healthcare, financial, and time off benefits.