American Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity. Under the direction of the Event Manager, the Event Coordinator works closely with members and guests to identify requirements and expectations for each event. ; logistical requirements including communication with appropriate departments to ensure course and facility readiness • Maintain customer service standards during event by observing performance of food and beverage personnel and pro shop staff, providing assistance as necessary • Ensure host satisfaction by establishing a close working relationship prior to and during the event; addressing host questions or concerns; attending tournament and being available to accommodate the needs of participants; referring any participant grievances to Event Manager • May be required to work overtime as needed to attend tournaments • Implement and support all AGC initiatives and programs as requested by management • Other duties may be assigned by management Qualifications • Administrative and Sales experience preferred • Excellent customer service orientation and a focus on customer satisfaction is required • Proficient in computer software including Microsoft Word and Excel • Basic math skills to calculate figures, percentages, etc.
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