Event Coordinator - Baltimore, MD

The Baltimore Marriott Waterfront is a renowned luxury hotel located at 700 Aliceanna Street in Baltimore, Maryland. It is part of Marriott International's extensive portfolio of upscale hotels, known for delivering exceptional hospitality experiences worldwide. Marriott International is a global leader in the lodging industry, operating a broad range of hotels and related lodging facilities. The Baltimore Marriott Waterfront combines a prime waterfront location with contemporary design and exceptional service standards, making it a preferred destination for business and leisure travelers alike.

This full-time, non-management administrative position offers an hourly pay rate starting at $20.93 per hour, increasing to $23.26 per hour after 90 days. The position is not remote and requires working onsite at the Baltimore Marriott Waterfront.

The role is designed for an individual who will serve as the primary point of contact for guests and clients, handling phone and email communications to address inquiries and requests effectively. The job requires proficiency in using various computer systems and software, including database management, word processing, spreadsheets, and presentation tools, to update records, prepare documentation, and ensure seamless communication across departments. The successful candidate will also operate standard office equipment, proofread and edit documents for accuracy, and manage information transmissions via mail or fax with a high degree of professionalism and attention to detail.

Key responsibilities include welcoming and acknowledging guests according to Marriott's hospitality standards, anticipating and addressing guests’ service needs, and assisting individuals with disabilities. The employee will maintain a clean and professional appearance, uphold confidentiality standards, and protect company assets. Strong interpersonal skills are essential, as the role involves developing and sustaining positive working relationships with colleagues and supporting team efforts to meet shared goals. Candidates must exhibit excellent communication skills, including clear verbal interaction and proficient telephone etiquette.

Physical requirements are minimal but include the ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance. The position also demands adherence to safety protocols, including reporting unsafe conditions or incidents promptly to management.

Marriott International is committed to fostering an inclusive and diverse workplace. The company values the unique backgrounds and experiences of its associates and is an equal opportunity employer. It promotes a culture of belonging and empowerment, providing associates with ample opportunities for growth, recognition, and career development. Marriott offers a comprehensive range of benefits tailored to support employees’ wellbeing and professional growth.

JW Marriott, a luxury brand under Marriott International, emphasizes associate well-being and creates a work environment that promotes confidence, innovation, and genuine service. The brand offers luxury experiences in gateway cities and resort locations globally, encouraging associates to pursue their passions in a supportive and enriching environment. This opportunity at the Baltimore Marriott Waterfront invites candidates to be part of a respected hospitality legacy, where delivering exceptional guest experiences starts with taking care of associates. Joining this team means belonging to a global community dedicated to hospitality excellence and continuous personal and professional development.

High school diploma or equivalent
Prior experience in administrative or customer service role preferred
Proficiency with computer systems and office software
Excellent communication skills
Ability to maintain confidentiality
Ability to follow company policies and procedures
Ability to perform physical tasks involving lifting up to 10 pounds
Availability to work full-time onsite at Baltimore Marriott Waterfront
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