Event Coordinator - Luxury Resort

Description Wedding & Events Coordinator Position Overview: Steele Hill Resorts is seeking a dynamic, enthusiastic, and highly organized Wedding & Events Coordinator to join our team. This individual will play a vital role in the planning, coordination, and successful execution of a wide range of events, including weddings, social gatherings, corporate functions, and special celebrations. The ideal candidate will be detail-oriented, service-driven, and physically capable of assisting with event setup and breakdown while thriving in a fast-paced hospitality environment. This position requires exceptional communication skills, professionalism, creativity, and a passion for delivering memorable guest experiences.
Generous Benefits Package: Health Insurance – Comprehensive coverage to keep you protected
Dental & Vision Insurance – Keep your smile and vision healthy
Life Insurance – Peace of mind for you and your loved ones, fully paid by us
401(k) Participation – Plan for your future while enjoying the present
Paid Vacation – Because everyone deserves time to recharge
Paid Holidays – Celebrate the moments that matter most
On-Resort Perks: Free Access to Resort Amenities – Enjoy the Fitness Center, Pools, Golf Course, and more
Exclusive Employee Discounts – Save on resort stays, services, dining, and retail
Timeshare Exchange Opportunities – Available after one year of employment
Key Responsibilities: Event Execution & Coordination: Lead and coordinate day-of event logistics for weddings, corporate meetings, social events, and special celebrations, ensuring seamless execution from start to finish.
Client Engagement & Support: Assist with venue tours, client meetings, detail reviews, and final consultations while building lasting client relationships through clear communication, professionalism, and exceptional service.
Vendor & Partner Communication: Serve as a liaison between clients, vendors, resort departments, and third-party partners to ensure all event details are executed accurately and expectations are exceeded.
Venue Preparation & Oversight: Oversee the setup and breakdown of event spaces, including equipment installation, décor placement, table arrangements, and overall venue presentation. Maintain a clean, organized, and polished event environment at all times.
Administrative Support: Prepare and distribute Banquet Event Orders (BEOs), process supply orders, maintain event documentation, and coordinate internal communications related to event operations.
Sales Support & Lead Management: Assist with negotiating and booking event spaces, responding to inquiries, tracking leads from web, email, and phone channels, and following up with prospective clients to secure new business opportunities.
Creative Input & Event Design: Collaborate with clients and team members on event aesthetics, including floral arrangements, linens, décor, and layout design to ensure each event reflects the client’s vision and resort standards.
Reporting & Feedback: Provide timely updates to Sales Managers and Directors, gather client feedback, and assist in identifying opportunities for service enhancements and future marketing initiatives.
Requirements Qualifications: Prior experience in event coordination, hospitality, or customer service preferred
Strong organizational, multitasking, and time-management skills
Excellent interpersonal, communication, and customer service abilities
Ability to lift, move, and assist with event setup equipment as needed
Flexibility to work weekends, holidays, evenings, and varying schedules
Positive attitude with a commitment to delivering exceptional guest experiences
Familiarity with BEOs, event sales systems, and hospitality software is a plus

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