Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Help customers shop, locate products, and provide them with solutions.Provide fast and friendly check out experience.Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.Educate customer on Voice of Customer (VOC) survey.Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck un-load, stocking and planogram (POGs) processes.Complete merchandise recovery and maintenance.Perform Store in Stock Optimization (SISO) and AD set duties as assigned.Support shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and production.Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restroomsOther duties as assigned Michaels is committed to the full inclusion of all qualified individuals. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). Federal FMLA Poster
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