We have an excellent opportunity in our growing events division to be a key player in delivering exceptional guest experiences. We are looking for a highly organized, detail-oriented professional with a passion for seamless execution to manage the crucial logistical operations that bring our customer experiences to life. If you are a self-starter who thrives in a fast-paced environment and want to help shape our growing portfolio of successful experiences and events, we invite you to respond.
Key Responsibilities
Logistics: Provide comprehensive logistical support, including managing vendor communications, contract coordination, rooming lists, transportation scheduling, and event material procurement.
Administrative Excellence: Maintain accurate event schedules, checklists, and detailed records in a deadline-driven environment.
Guest Experience: Manage guest communications and administrative tasks to ensure a seamless experience from registration through post-event follow-up.
Collaboration: Serve as a primary point of contact for operational needs, collaborating effectively with internal teams and external vendors.
Qualifications
• Proven experience in detailed event logistics or coordination, demonstrating exceptional attention to detail.
• Proficiency in Microsoft Excel and strong data entry skills.
• Outstanding written and verbal communication skills.
• Ability to manage multiple priorities effectively and adapt quickly to unexpected challenges.
• A proactive, service-minded approach with a commitment to creating positive guest experiences.
Position Details & Requirements
Employment Type: Full-Time
Location: This position is based in our Birmingham, AL, office. Flexibility: The role requires flexibility for working nights and weekends during events. Travel: Overnight travel will be required for some events.
Job Type: Full-time
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
Application Question(s):
• Do you have experience handling/managing the details of an event from planning to execution to follow up?
• Describe your experience interfacing with clients both in-person and via phone/email communication?
• Describe your experience planning details such as hotel accommodations, and travel arrangements for events and experiences.
Experience:
• travel industry: 1 year (Preferred)
Location:
• Birmingham, AL 35203 (Required)
Work Location: In person
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