Event Executive - Planning

This position is a customer service facing role and will be responsible for facilitating coordination of all onsite meetings and events from internal clients that require specialty spaces and higher touch support such as business-related projects, sprints, and Executive Team events. The position will focus on observing trends, recognizing opportunities for process efficiencies, and improving policies and procedures pertaining to onsite meetings. Intake meetings requests for the SF Office; Own room/space booking process, utilizing appropriate software (E.g. Coordinate with meeting requesters to book rooms and event spaces Partner with EAs, admins, Internal/External Comms, AV, and other key support teams to manage and support Executive team requests, ensuring the highest standards of “white glove” customer service are met Coordinate with the facilities and food team to ensure they understand and are prepared for the onsite meeting, communicating necessary details (E.g. Lead site visits, planning meetings, and details coordination with stakeholders and vendor partners Ensure campus rooms and spaces are booked and used effectively, with the amenities fitting the needs of each onsite meeting or event Understand and communicate global and local policies around onsite meetings and events to Airbnb employees, and answer questions as they arise Support the implementation of global and local office policies for onsite meetings and events as needed (E.g. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward.