Event Facilitator

Primary Duties and Responsibilities • Serve as an onsite representative for caterers, rental clients, event planners, and vendors on event days • Serve as a point of contact with Stewarding, Security, Production, Housekeeping, Maintenance, and other departments • Maintain concise, accurate, and team-oriented communication when making requests for clients, vendors, and staff • Contact management with issues or changes affecting the day of operations • Oversee the set-up and break-down of all events, including third-party equipment when necessary • Follow BEO instructions, report back any changes • Prepare the event closing report after each event and submit it to the Event Supervisor • Work with the Sales & Event Coordinator and Event Supervisor to evaluate and address any event issues and provide suggestions for improvement • Act and dress in a professional manner at all times • Monitor unsecured areas and alert Security of potential issues • Ensure a high standard of customer service and satisfaction The Facilitator will assist the Event Supervisor in supervising the stewards and carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Associate degree required or equivalent combination of education and two years of experience Ability to work as a team member with a positive, helpful attitude in developing creative responses and solutions to needs and issues; ability to maintain the strictest of confidence as required Must be able to stand or walk for varying lengths of time, including long periods