About Pirate Ventures We understand it is our call and responsibility to curate environments and experiences where people feel genuinely welcomed, safe, and acknowledged as part of our community. It is imperative that we keep the crew unified and the ship in pristine condition. Ensure the best possible guest experience for private and corporate events, including set up and clean-up, and the highest level of customer service via email, phone, and in-person touchpointsBuild, manage, and maintain top-notch training programs so the facility runs to an agreed-upon set of standardsOversee and manage facilities in a safe and efficient mannerMaintain rapport with vendors, coordinating and supervising delivery of servicesManage and resolve crew conflicts in a professional mannerManage Daily operations to ensure a high standard of facility cleanliness, safety, and appearanceResponsible for maintaining compliance will all local alcohol/beverage and food safety laws applicableWorking with our in-house sales team, execute memorable events Commitment to and alignment with the company's core valuesBe a relentless perfectionist with a positive attitude who has a high level of attention to mastering the minutia and competitive spiritProficient in Microsoft Office 365Experience with TripleSeat and Toast is preferredMinimum 3 years of relevant experience in the event/restaurant/hospitality industry, private event experience preferredMust have initiative and strong interpersonal skillsEvenings and weekends will be requiredProof of DC ABRA Manager-on-Duty certification required prior to start of employmentProof of Servsafe (or equivalent) certification required prior to start of employmentExperience working in the hospitality industry, exhibiting the ability to accommodate and adapt to situations by effective decision making
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