Event Manager

We are committed to maintaining a vibrant educational community that is dedicated to promoting scholarship and lifelong learning for its students, offering wide student access to resources to ensure an opportunity for all to acquire an education, encouraging freedom of thought and freedom from discrimination by ensuring a respectful environment, and provide outreach and service to external and constituent communities, demonstrating their understanding of the importance and value of service. The Events Manager is responsible for the planning and coordination of campus venue rentals, as well as the oversight and execution of all events, conferences, concerts, festivals, ceremonies, etc., on the campus of Cheyney University. The incumbent will be responsible for maintaining and managing all events utilizing the University’s events management system (Coursedog). Plans, organizes, and manages all facets of campus event planning and ancillary operations.Develops and implements efficient work policies, methods, and procedures for all events, conferences, concerts, festivals, etc., on campus and makes adjustments when appropriate.Creates and maintains an engaging customer service culture, focused on inviting and exceptional customer experience.Prepares the annual budget of assigned operational areas and reviews and controls expenditures of funds.Answers routine inquiries regarding space usage; investigates non-routine customer complaints and takes appropriate action.Interfaces and maintains effective working relationships with members of the public and campus divisions.Plans and coordinates effective marketing activities for venue rental opportunities for the general public and revenue generation.Knowledge and/or willing to learn system automation management (Coursedog) to effectively manage scheduling.Communicate, support, and develop a long-lasting relationship with clients.Manage all project elements within designated timeframes and projected budget.Manage venue booking and negotiation of amount to be paid.Responsible for negotiating internal/external contracts.Provide clear, well-written periodic reports to stakeholders.Ability to articulate proposed ideas to improve services and event quality.Exceptional communication skills to liaise with clients, identify their needs, and ensure customer satisfaction.Manage all event details such as decor, catering, entertainment, transportation, location, invite list, special guests, equipment, promotional material, etc.Knowledge and compliance with all insurance, legal, health and safety obligations.Work collaboratively with marketing and public relations departments to successfully promote and publicize events.Proactively handle and troubleshoot any issues or problems on event day.Conduct and follow-through with pre-and post-event evaluations, report outcomes.Research and identify event opportunities, understand the market ,and generate interest.Assist with day-to-day operations of events and the services provided by the outsourced vendors.Assist with the Quality Assurance and Inspections portions of the contracts.Assist with communication to the various departments regarding status of work orders or other service requests and projects.Coordinate with the Office of Financial Aid to organize and maintain a student work-study pool to assist with day-to-day set-ups, moves, etc.Other duties as assigned. A complete online application will include the following attachments.