Event Manager - Portland

What You’ll Do • Serve as the main contact for event guests from inquiry through post-event follow-up • Respond promptly and professionally to guest emails, calls, and in-person questions • Plan and coordinate events including corporate outings, team-building events, fundraisers, and celebrations • Help guests define event details such as budget, timing, menus, layouts, themes, staffing, and equipment • Communicate event details clearly to internal teams and event staff • Coordinate event logistics and staffing from setup through breakdown • Stay present during events to ensure smooth execution and quickly resolve issues • Follow approved pricing guidelines and close event contracts • Maintain accurate event details using event planning software and tracking tools • Participate in weekly meetings, BEO meetings, and required trainings • Follow up with guests after events to gather feedback and ensure satisfaction • Support promotions, internal events, and community outreach efforts as needed What We’re Looking For • 2+ years of event planning experience (hospitality, entertainment, or recreation preferred) • 1+ year of experience in event sales or a client-facing sales role • Excellent written and verbal communication skills • Highly responsive, organized, and detail-oriented • Comfortable managing multiple events and deadlines at once • Guest-focused with a professional, friendly communication style • Confident working with internal teams, vendors, and community partners • Intermediate Microsoft Office skills; experience with event software is a plus • Availability to work a flexible schedule, including nights and weekends Work Environment • Lively, fast-paced environment with music, games, and lighting effects • Regular interaction with large groups, families, and children Physical Requirements • Ability to stand and walk for extended periods • Ability to lift up to 50 pounds • Long hours and frequent nights/weekends during events

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