Event Operations Manager
Lehigh Valley Events & Productions (LVEP)
Location: Lehigh Valley, PA
Position Type: Part-Time (Potential for Full-Time Growth)
Compensation: Competitive, Based on Experience, Leadership Ability, and Performance
About Lehigh Valley Events & Productions
Lehigh Valley Events & Productions is a leading event production company providing professional staging, audio visual services, lighting, video walls, photo booths, DJ entertainment, movie nights, graduations, festivals, corporate events, school programs, and large-scale special events throughout Pennsylvania and surrounding states.
Our company has built its reputation on professionalism, reliability, and delivering exceptional client experiences. As we continue to grow, we are looking for an Event Operations Manager who can help lead our team, strengthen our systems, and ensure every event is executed at the highest level.
This position is ideal for someone who enjoys solving problems, leading people, and taking ownership of outcomes.
Schedule & Availability
Events do not operate on a traditional schedule.
Applicants who prefer predictable hours, have limited weekend availability, struggle with last-minute changes, or are uncomfortable making decisions under pressure are unlikely to succeed in this role.
This position requires availability during evenings, weekends, holidays, and occasional extended workdays depending on event schedules.
Flexibility, responsiveness, and reliability are essential.
Position Overview
The Event Operations Manager serves as a key leader within the organization and is responsible for ensuring events are properly staffed, prepared, executed, and completed successfully.
This role bridges warehouse operations, event logistics, client communication, and onsite leadership. The ideal candidate understands how to balance people, equipment, timelines, and client expectations while maintaining professionalism under pressure.
This is a hands-on management role. While planning and coordination are important, successful candidates must also be comfortable loading equipment, leading crews onsite, and stepping in wherever necessary to ensure success.
Key Responsibilities
Event Planning & Logistics
Coordinate and oversee operational planning for multiple events simultaneously
Review event details, production requirements, schedules, and staffing needs
Ensure equipment, vehicles, and personnel are prepared and assigned appropriately
Identify potential challenges before they become operational issues
Maintain clear communication with clients, venues, vendors, and internal team members
Onsite Event Leadership
Serve as the lead operational representative at events
Direct crews during setup, event execution, and breakdown
Ensure company standards are maintained at all times
Make real-time decisions when unexpected situations arise
Protect the client experience through proactive leadership and problem-solving
Team Development & Accountability
Lead and support event technicians, DJs, and production staff
Establish clear expectations and operational standards
Provide coaching, feedback, and performance guidance
Promote a culture of professionalism, accountability, and continuous improvement
Assist with onboarding and training new team members
Warehouse & Equipment Operations
Support equipment preparation, load-outs, and inventory processes
Verify equipment readiness prior to events
Ensure equipment is properly handled, maintained, and returned after events
Assist with improving warehouse organization and operational efficiency
Process Improvement
Help refine company systems, procedures, and workflows
Identify inefficiencies and recommend practical improvements
Participate in post-event reviews and operational evaluations
Contribute to scaling the company's operational capabilities as we continue to grow
Qualifications
Experience
Preferred experience in one or more of the following:
Event production
Live events
Audio visual services
Event operations
Hospitality management
Logistics management
Production management
Team leadership or supervisory roles
Leadership Ability
You should be comfortable leading people, making decisions, resolving conflicts, and maintaining accountability without constant oversight.
Organizational Skills
Strong attention to detail and the ability to manage multiple moving parts simultaneously.
Communication
Excellent verbal and written communication skills with the ability to interact professionally with clients, vendors, venues, and team members.
Technical Knowledge
Experience with audio systems, video systems, lighting, staging, power distribution, or event technology is highly desirable.
Problem Solving
The ability to remain calm, think critically, and take decisive action under pressure.
Physical Requirements
This position regularly requires:
Lifting and carrying equipment weighing up to 75 pounds
Standing and walking for extended periods
Loading and unloading production equipment
Working indoors and outdoors in varying weather conditions
Transportation
Valid driver's license and reliable transportation required.
Experience driving trucks, trailers, or larger vehicles is a plus.
What Success Looks Like
Successful Event Operations Managers:
Anticipate problems before they happen
Keep crews organized and productive
Build confidence with clients and team members
Take ownership when challenges arise
Maintain high standards even during demanding situations
Continuously improve systems and processes
Lead by example rather than by title alone
Why Join LVEP?
Real Leadership Opportunity
This is not a coordinator position with limited authority. You will have meaningful responsibility and direct influence on company operations.
Growth Potential
As our company expands, this role has significant potential for increased responsibility, compensation, and leadership opportunities.
Diverse Event Portfolio
Work on a wide range of events including:
Universities and schools
Corporate events
Festivals
Concerts
Community events
Graduations
Private celebrations
Professional Environment
Join a team that values accountability, professionalism, initiative, and continuous improvement.
Make an Impact
Your decisions, leadership, and execution will directly influence client satisfaction and company growth.
Ideal Candidate
The ideal candidate is someone who:
Takes ownership rather than making excuses
Leads confidently without arrogance
Communicates clearly and professionally
Thrives in fast-paced environments
Is highly organized and detail-oriented
Enjoys solving complex logistical challenges
Wants to help build and improve a growing company
Application Instructions
To be considered, please answer the following questions with your application:
Why are you interested in a leadership role rather than simply working events?
Describe a time you faced a significant challenge or problem during an event, project, or job. What did you do?
What does accountability mean to you in a leadership position?
How many weekends have you been unavailable to work during the last 90 days?
We are looking for leaders who are dependable, proactive, and committed to excellence.
If you're excited about taking ownership, leading teams, and helping build something exceptional, we'd love to hear from you.
Job Type: Part-time
Pay: From $25.00 per hour
Benefits:
Flexible schedule
Work Location: In person
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