Event Operations Manager

Who We Are
----------

***Why Lucky Strike?*** We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit. When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

Overview
--------

***The Role*** As an Event Operations Manager, you will lead your team from setup to breakdown, own the guest experience across every group event, and turn every booking into a reason to come back and bring more people next time. 
***What You'll Do***

* Execute events from setup through breakdown, leading your team to deliver seamless, memorable group experiences
* Partner with Sales to identify upsell opportunities, drive repeat bookings, and grow event revenue
* Train and develop event staff on hospitality standards, event flow, and high-volume execution
* Ensure event spaces, lanes, and attractions are set, staffed, and guest-ready before every event
* Manage event labor, track financial performance, and complete post-event reporting
* Stay active and visible during nights, weekends, holidays, and peak event seasons

***What You'll Bring***

* 3 or more years of event, hospitality, or operations leadership experience
* A track record of executing events that drive repeat business and guest satisfaction
* Experience managing and developing event staff in high-volume, fast-paced settings
* Financial acumen including event profitability, labor scheduling, cost control, and upsell strategies
* Strong organizational skills and the ability to manage multiple events and priorities simultaneously
* Flexible availability including nights, weekends, holidays, and peak event seasons

***What You'll Get*** Our people are the reason guests keep coming back. Here is what we offer our Management team:

* Medical, Dental, and Vision plans to select from based on your needs
* Wellness resources to help you along your wellness journey
* 401(k) Retirement Plans
* Employee Stock Purchase Program
* Employee Assistance Program (EAP)
* Vacation and Holidays
* Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

#LI‑DNP

Benefits
--------

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: Lucky Strike Entertainment Benefits

The pay range for this position is $60,000  to $65,000 + comission.