Event Planner, Senior Associate - Quick Hire!

JPMorgan Chase is a renowned global financial institution with a history of over 200 years, known for providing innovative financial solutions to millions of consumers, small businesses, and some of the world's most prominent corporate, institutional, and government clients. Operating under the J.P. Morgan and Chase brands, this company is a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. With a strong commitment to diversity and inclusion, JPMorgan Chase values the diverse talents of its global workforce, recognizing that these strengths are key to its ongoing success. The company offers a competitive total rewards package tailored to the role, experience, skill set, and location. This package may include a base salary, commission-based pay, discretionary incentive compensation, and a range of benefits, such as comprehensive health care coverage, on-site health and wellness centers, retirement savings plans, backup childcare, tuition reimbursement, mental health support, and financial coaching. JPMorgan Chase is also committed to providing reasonable accommodations for applicants and employees based on religious, mental health, or physical disability needs.

The Senior Planner role within Amenity Services at JPMorgan Chase is a pivotal position responsible for overseeing the coordination and logistics of meetings and events within the firm's Client Center. As a Senior Planner, you will lead a team of conference center planners ensuring service excellence and operational effectiveness while adhering to global standards. Collaboration with partners in Technology and the broader Regional Management team is essential to deliver an outstanding user experience that aligns with the company's high standards. The role involves managing client interactions with warmth and professionalism, troubleshooting client challenges with effective solutions, and maintaining an environment of teamwork and leadership by example. You will participate actively in operations meetings, provide strategic feedback, conduct staff reviews, identify training needs, and manage the EMS system for accurate reservation and reporting. This position demands a highly organized professional with a background in luxury hospitality, event planning, and food and beverage services, equipped with superior interpersonal skills, tactical client management abilities, and proficiency with Microsoft Office and audio-visual systems. Flexibility to work varied shifts and a bachelor’s degree are required, with knowledge of the EMS booking system considered a plus. Joining JPMorgan Chase as a Senior Planner offers a unique opportunity to contribute to a prestigious institution while honing leadership and operational skills in a dynamic, fast-paced environment.
• Bachelor's degree
• 5+ years experience in luxury hospitality industry, event planning and food & beverage with high touch customer service
• Excellent interpersonal and communication skills
• Ability to manage client experiences and expectations with tact and diplomacy
• Highly organized with multitasking and prioritization skills
• Proven experience in managing and developing a team
• Working knowledge of audio-visual systems
• Proficiency in Microsoft Office
• Flexibility to work in a fast-paced environment
• Willingness to work flexible shifts

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