Events Coordinator

Michaels is North America's leading arts and crafts retailer, offering a wide selection of supplies for everything from home décor to family activities and seasonal celebrations. Celebrating over 50 years of creative excellence, Michaels operates over 1,290 stores across 49 states and Canada, along with a strong online presence at Michaels.com and Michaels.ca. The company is deeply committed to inspiring creativity in communities, fostering an inclusive environment, and supporting the personal and professional growth of all team members. As a leader in the craft retail industry, Michaels is recognized not only for its extensive product range but also for its outstanding customer service and community engagement, including hosting creative events and workshops.

This role at Michaels in Brownsville, TX offers an exciting opportunity for individuals passionate about event coordination, customer service, and arts and crafts. The position focuses on planning, coordinating, and facilitating diverse events such as children’s birthday parties and various craft classes within the store. The goal is to provide a fun, stress-free, and engaging experience for all guests, ranging from young children to seniors. The role is dynamic, involving direct interaction with customers, administrating event logistics, and supporting daily store operations to maintain an inviting environment aligned with Michaels' brand promises.

As an Event Coordinator and customer service representative, you will be instrumental in creating memorable events by organizing party details, instructing craft projects, and ensuring all activities run smoothly and safely. This includes setting up and breaking down event spaces, managing party add-ons, and communicating effectively with clients and team members. Additionally, you will assist customers in shopping, provide quick and friendly checkout, and support store tasks like stocking, merchandising, and store recovery. The role requires multitasking and provides a chance to engage with people of all ages while contributing to the lively, creative atmosphere that Michaels is known for.

This full-time or part-time position is ideal for energetic, organized individuals who enjoy working with children and adults, have strong interpersonal skills, and thrive in a fast-paced retail environment. It includes hands-on responsibilities such as face painting, craft demonstrations, and administrative duties like handling emails and phone inquiries. Candidates should have retail or customer service experience and be physically capable of standing for long periods, lifting heavy items, and performing various store maintenance tasks. The role demands flexibility in work hours, including nights, weekends, and early mornings, reflecting the dynamic retail environment.

Michaels’ commitment extends beyond creative expression to creating a supportive workplace. The company offers reasonable accommodations for individuals with disabilities and promotes a respectful and inclusive work culture. Joining Michaels means becoming part of a team that values leadership, creativity, and community, providing ample opportunities to develop your skills and grow in a vibrant retail and event coordination career.

High school diploma or equivalent
retail and/or customer service experience required
ability to stand for long periods
ability to lift heavy boxes and access high shelves using ladders or equipment
strong communication skills
ability to engage with guests of all ages
must be able to perform physical tasks such as bending, lifting, carrying, reaching, and stretching
ability to work nights, weekends, and early mornings
must comply with federal, state, and local employment laws and regulations
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