Client • Functions as secondary client contact and works diligently to develop a strong relationship with internal and client teams • Consults with client to determine goals, needs, objectives, expectations, and budget of the program under the leadership of the Program Manager; ability to lead, guide, and consult the client • Is a resource to the client for program development; functions as an essential part of the team by managing projects involved in the planning process • Builds valuable knowledge about the industry to provide the client with creative and compelling concepts • Assess the style of the client and their preferred communication mode and adapts accordingly • Schedules, facilitates, and creates required documentation for client planning calls and debrief meetings to evaluate program results using both internal and external resources • Assists in the development of program specification documents to ensure operational details are provided to the on-site team • Files, updates, and maintains all information in SharePoint program folders during pre-program planning and post program debrief • Prepares staff uniforms, program documents, and travel staff information for on-site • Facilitates printing and shipping for programs from office warehouse • Is accountable for successful project outcomes, which can include travel to execute project This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. About Direct Travel and Creative Group Direct Travel is a leading provider of corporate travel management services.
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