Group, Conference And Events Coordinator

:

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Group, Conference and Events (GCE) Coordinator, you're not just driving revenue by securing GCE bookings - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

As a Group, Conference and Events (GCE) Coordinator, you're not just driving revenue by securing GCE bookings - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here's what you'll do during a typical day:

Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenueDrive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tacticsOptimize event scheduling: Manage the events calendar to support optimal yield and space utilizationBuild strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded businessLead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectationsSupport seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property deliverySupport hotel promotions: Participate in promotional activities to increase visibility and drive GCE businessHere's what you'll do during a typical day:

Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenueDrive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tacticsOptimize event scheduling: Manage the events calendar to support optimal yield and space utilizationBuild strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded businessLead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectationsSupport seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property deliverySupport hotel promotions: Participate in promotional activities to increase visibility and drive GCE business
Skills:
Blog, Calendar Management, Conference Management, Customer Relations, Event Management, Leadership, Meet Sales Quota, Needs Assessment, Organizational Skills, Revenue Growth, Sales, Team Player, Up-Selling, Website Conversion

Hilton Worldwide