Marketing Event Coordinator

The Marketing & Sales Operations Coordinator serves as a key operational and hospitality partner to the sales and marketing team, ensuring an exceptional customer experience, disciplined execution of events and communications, accurate CRM reporting, and meticulous coordination of presales activity. Serve as a primary point of contact within the Welcome Center, creating a warm, hospitality-inspired, high-end experience for prospects, families, and partners.Greet guests with professionalism, discretion, and attention to detail.Manage incoming calls, walk-ins, scheduling support, and day-to-day office coordination.Ensure all sales and marketing materials are current, well-stocked, and presentation-ready.Prepare the Welcome Center before events and restore it afterward to impeccable condition.Support sales team logistics to ensure a polished, organized, and welcoming environment at all time Serve as a key CRM user, maintaining accurate and up-to-date records in Aline.Support sales and marketing workflows through disciplined data entry and system management.Prepare reports as needed related to inquiries, sales activity, events, reservations, inventory and other metrics.Ensure clean data, organized records, and reliable reporting to support decision-making. Support the presales customer journey by coordinating selections of options and upgrades prior to construction completion.Track reservations, cancellations, option selections, and upgrade decisions with accuracy and discipline.Maintain inventory, reservation status, and reporting within Aline.Coordinate documentation, timelines, and internal communication related to buyer selections.Support depositors and the sales team throughout construction to ensure clarity, organization, and ongoing engagement leading up to eventual move-insEducation & Experience: Strong organizational and prioritization skills, with the ability to manage multiple workflows, deadlines, and details in a fast-paced, highly visible environment.Polished written and verbal communication skills, with a professional, confident, and hospitality-forward presence when engaging with despositors, team members, and partners.Comfort working with people of all ages and backgrounds, demonstrating discretion, empathy, and sound judgment in customer-facing situations.High level of technology fluency, including CRM systems, digital tools, and basic marketing platforms; comfortable learning new systems and processes.Detail-oriented and data-conscious, with an appreciation for accuracy in reporting, documentation, and marketing execution.Collaborative mindset with the ability to work effectively alongside sales, marketing, operations, and external agency partners.Proactive, curious, and eager to build a foundation in marketing, sales, and customer experience through hands-on execution and exposure.