MEETING / EVENT PLANNER

Flik Hospitality Group We know how to pick them and we know how to grow them. Client Interaction & CoordinationServe as the primary liaison between the client's executive and administrative teams and the internal service providers.Collaborate closely with clients to understand event objectives, preferences, and special requirements.Conduct pre-conference, mid-event, and post-event follow-ups to confirm logistics, gather feedback, and ensure client satisfaction.Meeting Room Management & ReservationsManage all meeting room bookings through the conference center's reservation system.Strategically assign meeting space to maximize utilization and efficiency.Send booking confirmations and follow up at designated intervals to verify attendee counts, special requests, and technical requirements.Accurately document cancellations and update the system accordingly.Event Planning & ExecutionCoordinate comprehensive event logistics, including audiovisual needs, food and beverage service, conference room setup, signage, and materials distribution.Collaborate with the catering manager to plan standard and special menus, paying close attention to dietary restrictions and preferences.Produce detailed banquet event orders (BEOs) or meeting resumes to communicate event details to all internal departments.Confirm all final event details during daily call-around meetings and weekly planning sessions.Participate in pre-conference meetings for large or complex events to finalize plans with clients and internal teams.Conduct post-conference debrief sessions to gather feedback and identify improvement opportunities.Operational Support & CommunicationEnsure meeting spaces are properly set and equipped prior to guest arrival.Greet meeting hosts upon arrival, confirm details, and address any last-minute requests.Respond promptly to new booking inquiries and modifications to existing reservations.Communicate effectively with all internal service partners, including catering, audiovisual, facilities, and security teams.Identify potential booking conflicts and propose timely solutions.Verify billing accuracy for all expenses, including food, beverage, and rental charges, and secure appropriate approvals.Facility Standards & ComplianceConduct monthly site inspections to ensure pristine condition of all conference spaces.Report and follow up on maintenance or service deficiencies to ensure prompt resolution.Maintain strict adherence to brand standards, confidentiality expectations, and safety protocols.Key Competencies: While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Flik Hospitality Group