Meeting & Events Associate

### Job Description

About the Role:
As a CBRE Meeting and Events Associate, you will be responsible for the planning, coordination, and day-of execution of meetings, conferences, and events.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You’ll Do:
\* Oversee set up, refresh, and removal of food, beverage, and service items. Ensure smooth operations. Work with management to communicate department goals.
\* Confirm pre-event setup is complete. This includes a review of space configurations, and audio/visual requirements are complete. Verify decor is in alignment with the client's vision.
\* Follow up with clients pre- and post-event to confirm satisfaction. Review post-event reporting and reconciliation with management and recap results with the team.
\* Troubleshoot and resolve complex client inquiries and escalated complaints.
\* Accountable for the execution of SLAs, KPIs, benchmarks, and reoccurring reports.
\* Approve head meeting and events calendar for event spaces.
\* Order event supplies as needed.
\* Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
\* Impact own team and other teams whose work activities are closely related.
\* Suggest improvements to existing processes and solutions to improve the efficiency of the team.

### Qualifications

What You’ll Need:
\* High School Diploma or GED with 3-4 years of job-related experience.
\* Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.
\* A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
\* Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
\* In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
\* Organizational skills with an advanced inquisitive mindset.
\* Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

### Additional Information

If you require any adjustments or support in connection with your application or the recruitment process, please contact [[email protected]](mailto:[email protected]). We are committed to ensuring that all candidates can participate fully in the process.