Meeting & Events Associate (299480)

### Job Description

**About the Role:**

As a CBRE Meeting and Events Associate, you will be responsible for the planning, coordination, and day-of execution of meetings, conferences, and events.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

**What You’ll Do:**

* Oversee set up, refresh, and removal of food, beverage, and service items. Ensure smooth operations. Work with management to communicate department goals.
* Confirm pre-event setup is complete. This includes a review of space configurations, and audio/visual requirements are complete. Verify decor is in alignment with the client's vision.
* Follow up with clients pre- and post-event to confirm satisfaction. Review post-event reporting and reconciliation with management and recap results with the team.
* Troubleshoot and resolve complex client inquiries and escalated complaints.
* Accountable for the execution of SLAs, KPIs, benchmarks, and reoccurring reports.
* Approve head meeting and events calendar for event spaces.
* Order event supplies as needed.
* Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
* Impact own team and other teams whose work activities are closely related.
* Suggest improvements to existing processes and solutions to improve the efficiency of the team.

### Qualifications

**What You’ll Need:**

* High School Diploma or GED with 3-4 years of job-related experience.
* Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.
* A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
* Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
* In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
* Organizational skills with an advanced inquisitive mindset.
* Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

### Additional Information

If you require any adjustments or support in connection with your application or the recruitment process, please contact [[email protected]](mailto:[email protected]). We are committed to ensuring that all candidates can participate fully in the process.