Meeting & Events Coordinator

About the Role
As a CBRE Events Coordinator, you will assist the events team in tasks as needed to create a successful events experience. This role is part of the Events job function and includes responsibilities as the Concierge Desk lead, such as billing creation and processing, being a guest services liaison for the facility, and providing back‑up support to building security, mail services, and the loading dock.

What You’ll Do

Be the first point of contact for all those entering the facility, greeting them with a friendly and welcoming demeanor.
Record and log service requests and track their status; provide administrative aid to the event team as needed.
Deliver world‑class customer service to all individuals in the facility.
Build and maintain a database of local business recommendations, including preferred transportation sources, dining, entertainment, etc.
Follow property‑specific security and emergency procedures and notify the appropriate parties to ensure the safety of all individuals in the building.
Acknowledge inquiries or complaints from clients, co‑workers, and supervisors, and provide solutions in a professional, customer‑service‑driven manner.
Resolve problems and identify appropriate approaches to existing solutions to accomplish team objectives.
May establish new techniques to ensure the team can meet its objectives.
Has a direct impact on the team objectives as well as the objectives of related teams.
Ensure personal and team outcomes positively impact customer objectives.
Lead by example and model behaviors consistent with CBRE RISE values, guide the team through basic practices and procedures, and work to build consensus.
Provide support for meetings and events as needed.
Work with clients, vendors, and team members to coordinate guest services, including arrival experience, transportation, signage, displays, special‑needs requirements, printing, and event security.
Create a hospitable environment for attendees, event owners, and vendors on the day of the event.
Assist with conference room turnover and midday room refresh as needed; follow direction from senior team members.
Respond to event activities such as gathering event supplies, equipment needs, food & beverage services, and facility security.
Organize and track inventory of event supplies as needed and alert the team when new orders are required.
Escalate potential issues and concerns as appropriate.
Use existing procedures to solve straightforward problems while exercising limited discretion.
Impact own team and other closely related teams.
Deliver own output by following defined procedures and processes under close supervision and guidance.
Suggest improvements to existing processes to improve team efficiency.

What You’ll Need

High School Diploma or GED with 2+ years of job‑related experience.
In‑depth understanding of a range of processes, procedures, systems, and concepts within the job function and basic knowledge of related functions.
Problem‑solving skills with the capacity to review, select and explain solutions from available options, and explain complex or sensitive information clearly and concisely.
Advanced knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
Strong organizational skills and an inquisitive mindset.
Fulfillment of the physical requirements associated with the role, including stooping, standing, walking, climbing stairs, and the ability to lift or carry heavy loads of 50 lbs. or more.
Ability to follow basic work routines and standards.
Communication skills to exchange straightforward information.
Working knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).

Competitive Pay and Benefits
Competitive pay and benefits including Medical, Dental, Vision, PTO, 401(k), and more that start on the 1st of the month. Internal advancement is available after a 6‑month mark.

Disclaimers
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job‑application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Aff… (Affirmative Action Employer).