We're looking for a proactive, detail-oriented professional who thrives in a dynamic environment and is passionate about delivering outstanding service. Job Description The Conference Services Specialist will: • Assist guests with professionalism, warmth, and discretion • Ensure meeting rooms are properly set up with required furniture, AV, and catering • Monitor and maintain cleanliness, functionality, and readiness of all spaces • Coordinate with facilities, AV, and catering teams to resolve issues quickly and efficiently • Support event logistics including signage, attendee flow, and real-time troubleshooting • Provide on-site support during high-profile or complex events • Learn and support in-room AV, MS Teams meetings, and technology for clients during meetings and events • Compose clear, professional, and timely email communications with clients and colleagues • Answer calls from the corporate phone line and direct to the correct departments • Document feedback and relay opportunities for improvement to leadership • Promote safety, accessibility, and inclusiveness in all guest interactions • Serve as a brand ambassador, upholding values and service standards • Identify recurring issues and contribute actionable solutions to enhance service and operations Benefits Comcast provides best-in-class benefits to eligible employees, connecting them to the support they need when it matters most.
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