Office and Event Coordinator - Houston

Office and Event CoordinatorS.A.F.E. Management | Houston

The Job

S.A.F.E. Management staffs and operates event security and guest services at nearly 70 venues across 11 markets and 10 states. That includes major NFL and college stadiums in Las Vegas, Phoenix, Houston, Nashville, Atlanta, Jacksonville, Tampa, Baltimore, Detroit, Newark, and Denver. On a busy weekend we have 20,000 team members working live events around the country.

The Office and Event Coordinator is a key role player in the success of these events. You will help build the staffing plan, brief the team, proactively engage staff during the event, handle event-day operations, administrative duties surrounding a successful operation, and represent S.A.F.E. in front of the client.

This is a hands-on operations and administrative role for someone who aspires to grow in this industry.

What You'll Do

Run EventsWork directly with clients to gather event details, staffing requirements, and day-of expectationsBuild and update event-day documentation, post assignments, and staffing plansMonitor venue operations during events to assess staffing levels, coverage, and performance against S.A.F.E. standardsSolve day-of problems quickly: call-offs, gate changes, crowd flow, client requests, weather, unique event operations Brief the team prior to the start of the event and assist with debriefing afterward so the next event runs better
Build the TeamParticipate in the recruiting process, including sourcing, applicant tracking, and interview schedulingResponsible for the prep, check-in, wrap up, and tracking of teammate trainings such as, New Hire, Returning Staff, and Leadership trainingsHandle staff questions in real time, on and off siteSet the tone on professionalism and accountability that the team follows
Run the Back EndStrong office coordinators are organized within both admin and operations, and this sets the tone for a successful game and event day.Create and schedule events in our workforce management platformSubmit and reconcile crew calls accurately in the timekeeping systemInvoice completed events promptly and accuratelyOperate and maintain the NFL Credentialing system for the office, including meeting deadlines for credential submissions.Respond to office calls and emails within a timely mannerMaintain clear, organized event documentation so another team member can step in and run the event if needed
Who We're Looking ForBachelor's degree0 to 5 years of experience out of schoolA track record of competing on a team. Athletics, a campus organization, or an early job where your performance was measured and other people depended on youAbility to work efficiently in a fast-paced, time-sensitive environmentAbility to communicate in front of a crowd and to senior-level leadershipDetail oriented, proficient with Microsoft Office, and the ability to quickly to pick up new systemsAvailable nights, weekends, and holidays as our schedule follows the entertainment and events calendarPassionate about sports and live entertainment industry
Why S.A.F.E.We operate nearly 70 venues in 11 markets across 10 states, with the vision to continue to grow. This creates real responsibility early in your career. It also means a track to grow with S.A.F.E. is available for those who want it: coordinators can cross-train at other venues in the portfolio and move up to manager with strong performance, managers can go on to eventually run venues.

We offer:Health insurance, 401(k) with company match, and paid time offRelocation assistance*Direct exposure to venue leadership, clients, and league/event- level operationsA career track across a national portfolio
ScheduleStandard office hours are Monday through Friday, 9:00 AM to 5:00 PM, with flexibility required for evening, weekend, and holiday events, training, and interviews. This position reports directly to the respective market’s Managing Director.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.