Party and Event host 317/1586

The Michaels Companies Inc. is a renowned retail company specializing in arts and crafts, offering a wide range of creative products and services to customers across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores in 49 states and Canada, along with a comprehensive online presence through Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, making it a leading destination for creative expression and celebration. Michaels is committed to providing an inclusive and supportive environment for both customers and team members, fostering a culture of creativity, innovation, and collaboration. As an Equal Opportunity Employer, Michaels upholds diversity and accessibility in the workplace and offers reasonable accommodations to qualified individuals with disabilities. Michaels provides a variety of benefits to support the well-being of its employees and their families, including health coverage, retirement programs, employee assistance, and various perks like employee discounts and tuition assistance.

The role available at the PHI-Oxford Valley, PA store is that of an Event Coordinator and Customer Experience Associate. This position is dynamic and multifaceted, involving the planning, coordination, and facilitation of events such as children’s birthday parties and craft classes within the store. The primary goal is to create a stress-free, fun, and engaging atmosphere for guests of all ages, from children to seniors, ensuring that they have memorable and creative experiences. The Event Coordinator is responsible for all aspects of event management, from initial planning and client communication to executing party activities, demonstrating craft projects, face painting, and managing party add-ons like goody bags and balloons. Administrative duties include handling emails, phone calls, and paperwork related to event planning.

In addition to event responsibilities, the role requires delivering exceptional customer service by assisting customers with product selection, providing fast and friendly checkout experiences, and educating customers about the company’s rewards programs and credit card offerings. The associate will also support omnichannel retail processes, such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS), and participate in operational tasks like truck unloading, stocking, merchandise recovery, and maintaining store cleanliness. The position demands a positive and respectful demeanor, teamwork, and adherence to company standards and safety protocols. Candidates should be energetic, have excellent people skills, and ideally have experience working with children and retail customer service. This role offers the opportunity to be cross-trained in custom framing selling and production. Overall, this position is vital to creating a welcoming and creative retail environment that enhances customer satisfaction and supports store operations.