Party Coordinator - Tallahassee, FL

Urban Air Adventure Parks is a leading indoor adventure park and the foremost operator in the location-based entertainment industry. Founded and headquartered in Dallas, Urban Air revolutionized the concept of adventure parks by combining exciting attractions with family-friendly experiences. Recognized as the largest adventure park operator worldwide, Urban Air has established itself as a premier destination for fun, fitness, and celebration. The company’s core mission revolves around empowering kids and families to have fun while aiming higher—encouraging guests to explore new challenges and achieve goals they once thought were unattainable. With millions of dollars invested in state-of-the-art attractions, Urban Air offers a unique and thrilling environment where people of all ages can create lasting memories through active play and special events.

Urban Air Tallahassee, like all its locations, operates with a commitment to safety, customer satisfaction, and community involvement. The company fosters an inclusive and energetic culture where every team member’s contribution is valued and where guests experience unparalleled hospitality and entertainment. As an equal opportunity employer, Urban Air Tallahassee emphasizes diversity, fair treatment, and career growth opportunities for its associates.

The Party Coordinator role at Urban Air Tallahassee is a dynamic, full-time position dedicated to managing and optimizing the birthday party department. This pivotal role serves as the first point of contact for guests coming to design exceptional party experiences. The Party Coordinator is responsible for crafting personalized party packages by coordinating food, drinks, and attractions for diverse group events, including birthday celebrations, church gatherings, sports groups, and corporate team-building sessions. This role requires a multi-faceted individual who thrives in a fast-paced, family entertainment setting and possesses exceptional communication skills with a genuine passion for customer service.

In addition to customer engagement, the Party Coordinator leads the party staff team, delivering effective training and overseeing daily party operations to ensure seamless execution. The role demands outstanding organizational skills, leadership, and the ability to foster a positive team environment focused on exceeding guest expectations and achieving financial goals. The Party Coordinator embodies the company’s vibrant culture, showing energy, enthusiasm, and commitment to quality, safety, and guest satisfaction. Key responsibilities also include maintaining adherence to the party management system, resolving conflicts respectfully and swiftly, and promoting Urban Air’s fun and engaging atmosphere. Weekend availability, particularly on Fridays, Saturdays, and Sundays, is essential for this position, aligning with peak party demand times.

At Urban Air Tallahassee, a day in the life of a Party Coordinator involves being an enthusiastic team player who champions the unique value of every guest and team member. The role includes monitoring safety standards within a lively environment, representing the brand wholeheartedly, and driving sales through personalized service and follow-up. This opportunity offers a blend of leadership, customer service, event planning, and operational management in one of the most exciting family entertainment environments available today. If you are passionate about creating unforgettable guest experiences, thrive in a goal-oriented culture, and enjoy working with young people and diverse teams, this role is designed for you.

high school diploma or equivalent
previous experience in party coordination or customer service preferred
excellent communication skills
strong organizational skills
ability to work weekends including Friday, Saturday, and Sunday
outgoing and personable
ability to resolve conflicts effectively
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