Restaurant Associates Key Responsibilities • Oversee day‑to‑day front‑of‑house operations to ensure warm, attentive, and consistent guest service • Support onboarding, coaching, and development of FOH team members in a collaborative, inclusive environment • Partner with culinary and bar teams to ensure smooth service flow and high‑quality execution • Monitor guest satisfaction and collaborate on service improvements • Maintain standards for cleanliness, safety, and compliance • Serve as the primary contact for private dining inquiries, group reservations, and special event bookings • Conduct site tours, client consultations, and menu/event planning sessions • Build lasting relationships with guests, corporate clients, and community partners • Develop customized event proposals that align with guest needs and restaurant capabilities • Manage event contracts, deposits, and revenue tracking with accuracy and professionalism • Achieve sales goals tied to event revenue and commission‑eligible targets • Lead day‑of-event execution, ensuring guests experience seamless coordination and elevated hospitality • Collaborate with the culinary team on menu flow, timing, and special requests • Coordinate staffing plans for private dining and events; ensure all team members are aligned on expectations • Support post-event follow‑up and guest feedback processes • Partner with leadership on forecasting, event profitability, and revenue‑driven initiatives • Assist with calendar management, scheduling, operational planning, and reporting • Identify opportunities to elevate event offerings, community engagement, and brand presence What We’re Looking For • Experience in restaurant management, hospitality supervision, or event coordination • Comfortable managing multiple priorities in a fast‑paced environment • Strong communication skills and the ability to build positive relationships • Interest in coaching and leading diverse teams with empathy and collaboration • Familiarity with event software, reservation platforms, or CRM tools (training available) • A growth mindset and enthusiasm for meeting revenue goals and earning commission Restaurant Associates is a member of Compass Group USA For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
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