The General Manager of RISD Caters is responsible for creating an exceptional hospitality experience by directly overseeing RISD Caters activities and events both on- and off-campus. They will regularly seek customer feedback in order to gauge success and challenges, while staying abreast of emerging trends in the industry; and proactively identify, set, and measure RISD Caters’ short and long-term sales and service goals to assure that offerings are competitive, financial goals are met, and to inspire growth, innovation, and strategy in keeping with the vision and mission of Dining, RISD Caters, and RISD at large. Establish, implement, evaluate and modify, as appropriate, department vision and goals, which are supportive of and in alignment with those of the Dining Department and RISD community at large. Create and implement customer service goals and standards. Demonstrate an in- depth understanding of the RISD student experience to balance the needs of RISD students with opportunities to generate internal and external Catering revenue by leveraging available internal departmental resources.Create an account to see the full posting, access our search engine, and more.