Senior Event Planner

As the Senior Event Planner, you’ll lead the catering operations at The World Bank, managing a high volume of daily hospitality requests and overseeing the performance of the Event Planner. Key Responsibilities: • Oversee and manage all daily catering requests for internal meetings and conferences • Supervise and mentor the Event Planner, ensuring accuracy, responsiveness, and quality of service • Manage the shared email inbox, triage requests, assign responsibilities, and ensure timely responses • Liaise with clients to confirm service needs, delivery timing, dietary requirements, and special setups • Collaborate with culinary, delivery, and facilities teams to ensure efficient operations and seamless service • Maintain and improve service standards and workflow processes • Track service trends, client feedback, and order volume for reporting and improvements • Step in to manage high-profile or complex service requests as needed • Ensure billing accuracy and maintain organized service records Qualifications: • 4+ years of experience in hospitality, catering, or conference services • 1–2 years of experience managing or supervising team members • Proven ability to coordinate multiple service requests in a fast-paced environment • Strong written and verbal communication skills • Experience managing a shared email inbox and prioritizing service requests • Proficiency in Microsoft Office and catering or booking software • Proactive, detail-oriented, and client-focused approach • Availability for early morning or peak service hours as needed Restaurant Associates is a member of Compass Group USA Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. Associates at Restaurant Associates are offered many fantastic benefits.