Senior Manager of Events Management

Reporting to the Executive Director of Campus Operations, this role is accountable for the day-to-day execution, performance, and continuous improvement of all event-related activities, including internal events, external rentals, conferences, camps, and institutional programs. This position operates with delegated authority to manage event operations, ensure policy adherence, and deliver a consistent, high-quality client experience aligned with institutional priorities. Events Ecosystem and Cross-Functional Coordination • Lead coordination across Campus Operations, Facilities, Campus Police, Housing, Dining, IT, Athletics, and Student Affairs to ensure seamless event delivery. The Senior Manager will be evaluated based on the following: • Revenue Growth: Year-over-year increase in event-related auxiliary revenue • Venue Utilization: Increased booking rates and optimized use of campus spaces • Client Satisfaction: Measurable improvements in client experience and repeat business • Policy Compliance: Consistent enforcement and reduction in policy exceptions or violations • Operational Efficiency: Improved turnaround times, process consistency, and service delivery • System Adoption: Successful implementation and utilization of event management platforms • Staff Performance: Demonstrated team accountability, development, and service excellence Minimum of five (5) years of progressive experience in event management, conference services, hospitality operations, or venue management, including oversight of complex or large-scale events.

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