You will be part of an inclusive team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others. Client Management • Act as the client's point of contact during the planning and execution of live events, either as project lead or as an integral part of the planning team • Build and maintain effective client relationships, anticipating requirements, understanding client needs and ensuring that requests are addressed in a timely manner • Ensure clear communication with the client around all project deliverables including roles and responsibilities, agreed scope and budget, timelines and program status • Work in partnership with clients in an advisory capacity, consulting on industry best practices and recommending creative, effective and appropriate solutions • Actively contribute to or lead internal project meetings or client meetings • Sourcing and management of all suppliers including negotiation of contracts • Manage and ensure SLA's (Service Level Agreements) are monitored and achieved throughout the event productionprocess • Involvement in pitch development, research, writing and presentation as required What You'll Bring: • 6 - 8+ years' live and event experience • Advanced project management skills including budget creation, management and reconciliation • Experience with business meetings, product launches and experiential events • Exceptional ability to establish relationships and maintain a positive rapport with clients, vendors and suppliers • Excellent oral and written communication skills • Advanced negotiating, risk management and contracting skills • Good/advanced working knowledge of Microsoft Office • Good/advanced working knowledge of audio-visual systems as it relates to live events • Creative problem solver, resourceful, team player • Calm and flexible approach to handling the pressure and stress of ever-changing demands • Highly organized with excellent time management skills to handle multiple tasks and meet strict deadlines • Ambitious and proactive • Willing to travel when required • Ability to work across time zones and with global event teams • Advanced working knowledge of key APAC destinations including venues and suppliers • Global event delivery experience a plus • Demonstrated ability to collaborate with colleagues at all levels • Familiarity with Salesforce and project collaboration tools (e.g. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities.
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