Venue Coordinator

The Venue Coordinator works on the Events Team in the Hospitality Department at Highland Brewing. This position will work with our other Venue Coordinators to execute venue logistics and private event guests’ contract obligations with a high level of guest service, problem-solving, and time management. • Communicate with Hospitality staff and other Highland departments to facilitate event details and facility impact as well as implement planning and staff scheduling • Maintain an event calendar to ensure accurate event planning, team communication, and detailed event recaps to ensure continuity for annual events • Gather event data and perform market research for events as needed • Lead Hospitality staff and event day volunteers when needed • Show mastery in POS software and retail operating systems, along with basic accounting skills • Guide guests through Highland’s array of craft beer in accordance with brand standards • Anticipate guest needs proactively and conscientiously in a dynamic environment which may include beverage service, selling merchandise and packaged beer, moving seating arrangements, clearing and cleaning tables, serving guests at tables, and directing guests around campus • Perform campus tours for guests and vendors as necessary, maintain knowledge of the Highland brand story, beer styles, campus amenities, family history to educate and communicate our mission and vision to guests • Facilitate planning with clients and internal Highland departments to ensure the contract obligations are met and the guest expectation is exceeded. • 1-2 years of experience in event planning and execution is required, and experience planning hospitality events is preferred. WORKING CONDITIONS: As this position is working in events, the physical demands of this role include, but are not limited to: • Working in both indoor and outdoor service areas with inclement weather at times • The ability to lift 50 lbs and stand on your feet for long periods of time is required.