Assistant Event Planner

Playing a vital role in the customer experience, the Assistant Client Concierge is responsible for working directly with clients to ensure a positive brand image and seamless event experience. The position is also responsible for client and event management on the day of through event completion. This position is fast-paced and provides tremendous opportunity for learning and development within the events industry. The Assistant Client Concierge will be an integral part of an ambitious team balanced with the freedom to work independently. • Set-up and/or execute venue services such as event coordination, scissor lift, photo booth and any other additional venue features; manage and set up appropriate services on event day • Venue representative on event day for clients, vendors and their guests • Work directly with clients, vendors and guests on event day to address venue related questions or concerns to ensure customer satisfaction and prompt problem resolution • Knowledgeable in venue services, operations, and contract terms to ensure event success • Onsite for events from load in until scheduled time of departure • Host rehearsals with clients • Review and complete detailed event specific BEOs for Event Manager • Ensure venue cleanliness prior to and post events • Create and compile digital media and document on social media outlets • Complete ad hoc requests from Client Concierge and/or Venue Manager surrounding administrative, marketing and property needs