People who deeply care about creating a friendly, warm experience for our guests. The Banquet & Event Operations Manager will work closely with the Event Manager to coordinate and manage the event space and event staff with the guidance of the Director of Events. Partners with the Director of Events to ensure staffing roster and schedule is appropriate for level of events Assists in hiring and manages Event Staff, keeping an active roster large enough to accommodate the event calendar Monitors staff's performance and provides feedback to Event Staff during, pre, and post Events Provided training and orientation for new event staff, as well as ongoing coaching for existing event staff with one on one meetings and in the moment corrections on Chicago Winery's event food, event beverage, steps of service, and culture. Leads and supervises the Event Staff in all aspects of the department and ensure service standards are followed Ensures proper staffing and scheduling of all Event Staff in accordance to productivity guidelines Provide the team with leadership and motivation to maintain a positive work environment and culture within the team. This employer is required to notify all applicants of their rights pursuant to federal employment laws.
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